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First Aid, Mental Health First Aid & FREC Training in Radlett, Hertfordshire

Experienced Trainers. Tailored courses delivered by experienced clinicians

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  • Nationwide Training With Local Flexibility

    Dedicated training centre, fully equipped to provide training in a full range of pre-hospital care courses.

  • Courses Led By Pre Hospital Clinicians

    Our courses are delivered by experienced ambulance professionals who bring real-world frontline knowledge into every session

  • Nationally Recognised Regulated Qualifications

    We are a Qualsafe registered award centre since 2018 and registered with the CPD Standards Office, with a team of experienced trainers, assessors and IQA's

Our Courses

What We Offer

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Training That Saves Lives

Hearts First Ambulance Training Ltd has led First Aid and pre-hospital education for over 15 years, delivering cost-effective, tailored training to workplaces, schools, event medics, ambulance providers and medical teams. Based in Radlett, Hertfordshire, we are a Qualsafe Registered Centre and CPD Standards Office-accredited provider. Offering First Aid, Mental Health First Aid, First Response Emergency Care Levels 3 and 4, ILS and specialist patient transport and paediatric courses. Our trainers are pre-hospital care professionals who bring real-world experiences to every session.

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In their words

What our learners say

I completed a FREC3 refresher course over the weekend. It’s my second time to complete a course at Hearts first and again it was a really enjoyable and informative couple of days. It’s amazing how everything comes back to you from the training session three years ago. The trainer this weekend was a paramedic trainer and he has vast experience and some nice, gruesome stories to tell. He explained everything in detail and made sure we understood the topic before moving on. He also answered all our questions with confidence. We completed different scenarios from illnesses to major incidents to practise what we had been taught. Overall, I am really pleased with how the course went and confident to use my skills when needed. I would recommend Hearts First Training

Claire Mohamed View on Google

Excellent training centre with a great team.

Hearts made course registration simple sending out excellent study material.

Ian Greenwood runs a competant course giving learners freedom to connect with the core skills.

An excellent learning opportunity which i would thoroughly recommend.

Shaun Todd View on Google

I was really nervous about attending the course, but Ian and Karin made me feel at home straight away! The knowledge that they have is second to none! I have learnt so much from this first aid course and would recommend to use hearts training Ltd.

Also, Ian bought us chocolates and also supplied lots of tea and coffee!

Thank you so much for sharing your knowledge.

Hollie Aplin-Herring View on Google

Completed my Frec 3 course here, I must say it was a lovely experience not only being taught but it felt like a community who all loved to help each other. Thank you to Dennis and Ross for all the hard work they put. Dennis taught me a lot and I can’t wait to use my skills and excel.

Sara Alam View on Google

Completed frec 3 and frec 4 through Hearts First. I did not know what to expect but I needed not worry as the trainer was incredibly patient and had a fantastic way of explaining everything! The facility and equipment were great and i thoroughly enjoyed both courses!! Would highly recommend to all!!!

Nichola Prenderville View on Google

Facilities are great, staff are lovely, course was fun.

Emily Hare View on Google
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Our Values In Practice

At Hearts First Ambulance Training, our principles reflect both our name and the Care Quality Commission themes of Safe, Effective, Caring, Responsive and Well Led.

  • H – Highest Quality: We maintain rigorous training standards to ensure safe and effective learning.
  • E – Effective Leadership: Strong clinical leadership underpins every course we deliver.
  • A – Attentive to All: We create an inclusive, supportive environment for every learner.
  • R – Responsive: Our training adapts to individual, organisational and sector needs.
  • T – Trusted: We build confidence through professionalism, consistency and integrity.
  • S – Safe: Safety remains central to our teaching, practice and operational approach.
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Frequently asked questions

Q. What first-aid training courses do you offer in Hertfordshire?

A. Hearts First Ambulance Training provides Qualsafe-accredited first-aid and prehospital-care courses from our training centre in Radlett, Hertfordshire. Courses include Emergency First Aid at Work, First Aid at Work, Paediatric First Aid, Mental Health First Aid, FREC 3, FREC 4, and specialist ambulance and clinical-skills training. Courses are delivered by experienced healthcare and ambulance professionals, with practical training based on real-life situations.

Q. Where are Hearts First Ambulance Training courses held?

A. Our courses are held at our training centre in Radlett, Hertfordshire, WD7, conveniently located for learners travelling from Watford, St Albans, Borehamwood, Hemel Hempstead, Hatfield, Barnet and North-West London. We can also deliver on-site first-aid training at your workplace, school or organisation for group bookings across Hertfordshire and the surrounding areas.

Q. What is the FREC 3 qualification, and who is it suitable for?

A. The QA Level 3 Award in First Response Emergency Care, commonly known as FREC 3, is a nationally recognised Qualsafe qualification for people wanting to develop advanced emergency-care skills. It is suitable for aspiring event medics, first responders, security and close-protection professionals, ambulance-sector workers, and people employed in high-risk environments. Hearts First delivers the five-day FREC 3 course in Radlett through practical scenarios and classroom-based learning.

Q. Should I choose Emergency First Aid at Work or First Aid at Work?

A. Emergency First Aid at Work is a one-day course generally suited to smaller or lower-risk workplaces. The three-day First Aid at Work course covers a wider range of illnesses and injuries and is generally more suitable for larger or higher-risk workplaces. Employers should complete a workplace first-aid needs assessment to determine the appropriate qualification and number of trained first aiders. Hearts First can help organisations choose the most suitable course.

Hearts First Ambulance Training

Make A Difference With First Response Training Courses

Call today to book your place on first response training courses delivered by experienced clinicians.

01923 982964

training@heartsfirsttraining.co.uk

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Hearts First Ambulance Training Ltd

01923 982964
training@heartsfirsttraining.co.uk

Houndswood Gate Harper Lane
Radlett, WD7 7HU

Business hours

  • Monday – Friday: 09:00 - 17:00
  • Saturday – Sunday: Closed

Booking Terms

Company information

HEARTS FIRST AMBULANCE TRAINING LIMITED, registered as a limited company in England and Wales under company number: 15926117.

Registered Company Address: Unit L Houndswood Gate, Harper Lane, Radlett, England, WD7 7HU.

Hearts First Ambulance Training Ltd is a separate company from Hearts First Ambulance Medical Limited, which provides patient transport and repatriation. Ambulance service contact details.