Long Distance Repatriation Specialists
Full UK and European Coverage. 20 Years Experience. 24-hour operation, 365 days a year.
Ground and airside patient transport across the UK and Europe, delivered by trained crews and coordinated by our operations team, 24 hours a day.
- H Highest Quality Standards
- E Effective Leadership
- A Attentive to All
- R Responsive
- T Trusted
- S Safe
Accreditations and key facts
- 24/7, 365 daysManned operations centre
- UK and EuropeLong-distance specialists
- Fully insuredIncluding airside cover
- DBS-checked crewsTrained clinical staff
Our services
Transport for every stage of a patient’s journey
From a hospital abroad to a bed at home, we plan each transfer around the patient.
Compare all services-
Ground Ambulance Repatriations
Long-distance road transfers across the UK and Europe in ambulances built for comfort.
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Airside Air Ambulance Services
Approved, insured patient transport directly to and from the aircraft.
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Commercial Flight Transfers
Collection from UK airports, meet-and-greet on arrival and a safe handover.
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Other Patient Services
Care home, hospice and hospital transfers, including paediatric and bariatric patients.
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High-Dependency Unit Transport
A fleet equipped to A&E standards for patients who need closer monitoring.
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Event Medical Cover
Medical and transport support for corporate, VIP and public events.
Patient comfort
Built for long journeys
Our ambulances are designed for comfort over long distances, with Wi-Fi, pressure-relief mattresses and refreshments on board.
- Specialist equipment, including ventilators and paediatric monitoring
- Bariatric stretchers and baby pods available
- Blue-light drivers where required
Experienced crews
Clinical skill, backed by a 24-hour control centre
Our staff are DBS-checked and trained to provide safe, compassionate care. A manned operations centre coordinates every transfer, day and night.
About Hearts FirstArranging transport
Three simple steps
Contact the team
Call us at any time or send a short enquiry. Our operations team is available 24 hours a day.
Discuss your requirements
We will talk through the patient’s needs, the route and the timing, and explain what we can provide.
We coordinate the journey
Our team organises the crew, vehicle and logistics and keeps you informed.
FAQs
Common questions
How do I arrange private ambulance transport?
Call our 24-hour operations team or send a short enquiry. We will talk through the patient’s needs and the route, and then coordinate the journey with you.
Do you provide European medical repatriation?
Yes. Long-distance repatriation by road across the UK and Europe is our specialism. We work with insurers, medical assistance companies and hospitals.
What types of patient can you transport?
We carry adult, paediatric and bariatric patients, and can arrange high-dependency transfers and transfers to hospitals, hospices, care homes and private addresses. Please call to discuss individual needs.
How much does transport cost?
The cost depends on the distance, the level of care needed and the timing, so each journey is quoted individually. Please call or send an enquiry for a quote.
Can a family member travel with the patient?
Often this can be arranged, depending on the patient’s condition and the vehicle. Please ask when you contact us.
Available 24 hours a day
Speak to our team about your journey
Call the operations team or send a short enquiry and we will get back to you.