Repatriation Services – DBS-Checked Staff.

Planned, long-distance and specialist patient transport across the UK and Europe. Choose a service below, or call us and we will help you decide.

A Hearts First ambulance parked at night in front of the illuminated Colosseum in Rome

01

Ground Ambulance Repatriations

Our specialism is long-distance repatriation by ground ambulance, across the UK and Europe. Our ambulances are fully equipped and designed for comfort on long journeys, with Wi-Fi, pressure-relief mattresses and refreshments on board.

We work with travel insurers, UK and European medical assistance companies, hospitals and air ambulance operators, and use bulk Eurotunnel FlexiPlus tickets to keep journeys moving.

  • UK, Ireland and Europe
  • Staff are DBS-checked
  • Specialist equipment including Dräger Oxylog ventilators and paediatric monitoring
  • Bariatric stretchers, baby pods and vacuum splints available
Crew transferring a patient on a stretcher between an ambulance and an aircraft on the airfield

02

Airside Air Ambulance Services

We provide approved and fully insured airport airside patient transport, staffed by experienced clinicians. Crews can respond on blue lights where required.

Vehicles carry standard ambulance emergency equipment, including an AED, oxygen and cardiac monitoring.

  • Approved and insured for airside work
  • Experienced clinical crews
  • Suitable for air ambulance operators and assistance companies
An ambulance and crew beside a passenger aircraft and boarding steps at an airport

03

Commercial Flight Transfers

For patients returning on scheduled flights, we collect from UK commercial airports and meet patients on arrival. Our crews help with wheelchairs, luggage and shopping, and see patients safely home or to hospital.

  • Meet-and-greet at arrivals
  • Help with wheelchairs and luggage
  • Handover at home or coordination with hospital
A Hearts First ambulance outside the entrance of University College Hospital in London

04

Other Patient Services

Our crews hold a minimum of FREC 3. We carry out transfers to and from care homes, hospices and residential facilities, support bed admissions, and provide medical escorts on commercial flights.

We also carry paediatric and bariatric patients, and work with embassies and private hospitals across the UK and Europe.

  • Care homes, hospices and residential settings
  • Paediatric and bariatric transfers
  • Bed admission assistance
  • Medical escorts on commercial flights
The inside of a Hearts First ambulance showing a stretcher, monitoring equipment and oxygen

05

High-Dependency Unit Transport

For patients needing higher levels of care, our fleet is equipped to A&E standards with an AED, adult, paediatric and neonatal patient monitoring, suction units, ventilators and standard ambulance equipment.

Clinical staff are trained to recognised professional standards (GMC, NMC, HCPC and IHCD). Blue-light drivers are available.

  • Adult, paediatric and neonatal monitoring
  • Ventilators and suction units
  • ALS and PALS-trained personnel
A Hearts First ambulance parked beside a Soccer Aid sign at an event

06

Event Medical Cover

We provide medical and transport support for corporate and VIP events. Previous events include the state funeral of Queen Elizabeth II, the MoonWalk London, Shine Night Walk London and Soccer Aid.

  • Corporate and VIP support
  • Public events and fundraising walks

Compare our services

ServiceBest forCoverage
Ground Ambulance Repatriations Long-distance and international transfers UK and Europe
Airside Air Ambulance Services Air ambulance handovers at airports UK and Europe
Commercial Flight Transfers Patients returning on commercial flights UK and Europe
Other Patient Services Routine and planned transfers UK and Europe
High-Dependency Unit Transport Patients needing higher-level monitoring UK and Europe
Event Medical Cover Events of any size Events, by arrangement

Insurance and cover

We hold £10 million public liability insurance, medical treatment liability, baggage and airside insurance, and European breakdown cover through our RAC partnership.

Looking for the Scottish service? See repatriation in Scotland.

Available 24 hours a day

Not sure which service you need?

Call the operations team or send a short enquiry and we will get back to you.

01923 982963

ops@heartsfirstambulance.co.uk